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Stay Home, Stay Healthy

There's a lot of information out there about coronavirus. That can be helpful, but it's not always clear what you can trust. Stick with these tips from the experts to keep yourself safe and healthy. (updated March 19, 2020)

Tips to Protect Yourself

Stay home, stay healthy.
We strongly suggest that you stay home for the time being, unless you need something essential. This is called social distancing. It's extremely important because this virus is especially dangerous to those 65 and older — even more so if you have chronic conditions like lung disease, heart disease, diabetes, and cancer.

Some people in your community may have coronavirus and not know it because they don’t have any symptoms yet. Staying home protects you because you’re much less likely to come into contact with the virus.

Learn More About Social Distancing

Wash your hands often.
This is one of the most important things you can do. Wash with soap and water for at least 20 seconds. If you don't have soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol.

And do it a lot. Before and after eating. Before preparing food. After the bathroom. After touching elevator buttons and doorknobs. And any other time your hands might have gotten germs on them. When in doubt, wash them.

Take the same steps as for preventing cold and flu.
Here are some CDC guidelines:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose, and mouth
  • Stay home when you're sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Clean and disinfect frequently-touched objects and surfaces using a regular household cleaning spray or wipe
  • Disinfect your cell phone

Get prepared in case coronavirus spreads further.
As with other types of potential emergencies, it's good to stock up on certain items in case stores close or you can’t get out of the house. Use this list from Ready.gov as a starting point for building a disaster supply kit.

Medications and Refills

Make sure you have enough medication at home.
Check your prescriptions to see if you're about to run out of anything. All of our members can now get early refills of their medications, if needed.

Let CVS deliver your medications.
For the time being, your local CVS will mail your medications to you for free so you can stay home. You'll receive your prescriptions within 1-2 days. To request this service:

  • Call your local CVS and talk to a pharmacist
  • Use the CVS Pharmacy app and select your delivery option
  • Use the link in the "order ready" text message you get from the pharmacy (if you signed up to get text notifications)

Learn more about CVS medication delivery.

You might also want to sign up for mail-order pharmacy. This is free service that comes with your plan. When you use it, you get a 90-day supply of your medications, which will help you stock up. Plus, you'll get free delivery right to your house. Register for mail order.

When to Call the Doctor

Call your doctor right away if you think you have coronavirus or you may have been exposed to it. Make sure to call before you go in because they may tell you to stay home if your symptoms are mild. If you think it's an emergency, call 911.


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