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Flex (HMO)

Here's everything you need to know about your benefits and how your plan works.

Getting the Most from Your Plan

Learn your plan basics and how to use your benefits.


Get all the details on your myFlex benefit.

Summary of Benefits

See an overview of your plan's benefits and costs.

Over-the-Counter (OTC) Catalog

Browse the items you can buy with your OTC Credit.

Evidence of Coverage

Dig into the nitty gritty about how your plan works, what's covered, and what you'll have to pay.

Drug Costs with Extra Help

With Extra Help from Medicare, you'll pay less for prescription drug coverage. Extra Help is also known as the low-income subsidy or LIS. And the charts that show your costs with Extra Help are sometimes called LIS Premium Summary Charts.

Prior Authorization

Before you get some types of care, you need prior authorization. That means your provider has to check with us first to make sure we'll cover it. Find out when you need prior authorization.

Durable Medical Equipment

If you need durable medical equipment (DME) — like an oxygen tank or wheelchair — check back soon to see the list of brands we cover.