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About Your Devoted Health Plans Visa® Prepaid Card

Now that you have your Visa Card, here's what to know.


You don't have to activate it.

Your Visa Card is loaded and ready to use right now.


You can spend it in stores or online.

You can use your Visa Card at most places that accept Visa, both in-store and online. When you pay, choose credit to make it easy. You'll need a pin for debit transactions.


You can't use it everywhere.

It won't work for the items and services listed here.

Alcohol and tobacco

❌ Bars, taverns, and similar businesses serving alcohol 

❌ Cigar stores and stands

❌ Liquor stores (stores selling beer, wine, or liquor)

Banking and financial services

❌ Manual cash disbursements (you can’t exchange your card for cash)

❌ Goods and services from banks and other financial institutions 

❌ Money orders 

❌ Wire transfers

Dental services

❌ Dental goods

❌ Dental laboratories

❌ Dentists and orthodontists

Eyewear and vision services

❌ Eye care goods

❌ Eyeglasses, contact lenses, and similar items

❌ Other goods and services from opticians and eyeglasses stores

❌ Optometrists and ophthalmologists (eye doctors)

Hearing aids 

❌ Hearing aids

❌ Hearing aid services

❌ Hearing aid supplies

Medical services

❌ Ambulance services

❌ Doctors, chiropractors, and other healthcare providers

❌ Hospitals

❌ Inpatient rehab facilities

❌ Medical laboratories

❌ Nursing and personal care facilities

❌ Other medical services

Medical equipment

❌ Medical and hospital goods and supplies

❌ Orthopedic goods (like braces, splints, and shoe inserts)

❌ Prosthetic devices (items that replace a missing body part)

Medications and over-the-counter items

❌ Medications (prescription and over-the-counter)

❌ Other items and services from a drugstore

Other Services

❌ Dating and escort services

❌ Gambling, including government-licensed horse and dog racing

Use your Visa Prepaid card at select merchant types anywhere Visa debit cards are accepted in the U.S. The card may not be used at any merchant, including internet and mail or telephone order merchants, outside of the U.S.. Card is issued by The Bancorp Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. This is not a gift card. This card is issued for loyalty, award or promotional purposes.