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Provider portal training library

Getting started

Using Devoted Health's payer spaces and the provider portal (Video): English | Spanish
Provider portal user roles and access (PDF)

Authorizations and referrals

How to submit prior authorizations and referrals (PDF)
Submitting an electronic prior authorization request (Video): English | Spanish
Submitting an electronic referral request (Video): English | Spanish

Benefits and eligibility

How to determine patient eligibility (PDF)
Eligibility and benefits inquiry tool (Video): English | Spanish
CPT authorization verification tool (Video): English | Spanish

Claims tools

How to view claims and submit electronic disputes (PDF)
Claim status tool (Video): English | Spanish
How to submit an electronic dispute and check its status (Video): English | Spanish
How to view recoupments in an EOP (Video): English

Downloadable reports

How to view Stars performance and download reports (PDF)

C-SNP Verification

How to verify C-SNP patients in the provider portal (PDF)