Provider portal training library

Getting started

• Using Devoted Health's payer spaces and the provider portal (Video): English | Spanish

Authorizations and referrals

• How to submit prior authorizations and referrals (PDF)
• Submitting an electronic prior authorization request (Video): English | Spanish
• Submitting an electronic referral request (Video): English | Spanish

Benefits and eligibility

• How to determine patient eligibility (PDF)
• Eligibility and benefits inquiry tool (Video): English | Spanish
• CPT authorization verification tool (Video): English | Spanish

Claims tools

• How to view claims and submit electronic disputes (PDF)
• Claim status tool (Video): English
• How to submit an electronic dispute and check its status (Video): English

Downloadable reports

• How to view Stars performance and download reports (PDF)