- Over-the-Counter (OTC)
Over-the-Counter (OTC)
Your plan gives you money to spend on toothpaste, vitamins, and lots of other products that keep you feeling your best. You can see what products are covered in the OTC catalog. (Not sure what your OTC allowance is? Look it up.)
How do I use my OTC benefit?
Online: cvs.com/otchs/devoted
- Create an account using an email account you don’t share with a spouse or caregiver
- Order includes free delivery — allow 5 to 7 days for delivery (delivery to Hawaii may take up to 21 days)
- You'll be emailed tracking info once your order ships
Phone: 1-888-628-2770 (TTY 711)
- 9am to 8pm local time, Monday to Friday (in Hawaii: 7am to 5pm)
- Order includes free delivery — allow 5 to 7 days for delivery (delivery to Hawaii may take up to 21 days)
- If you want tracking info, ask the agent when you place your order
- The first and last week of the month are the most popular for orders — consider placing your phone order mid-month to avoid long wait times
In store
(not available in Hawaii)
- Not all CVS stores participate in the OTC benefit — find the store closest to you at cvs.com/otchs/devoted/storelocator
- Tell the cashier you have OTC Health Solutions and show them your Devoted Health member ID
- Though in-store retail prices may vary, you'll only pay the price listed in the catalog