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Advance Directives


When it comes to your health and well-being, we always look at the big picture. That's because we want to be able to meet healthcare needs you may not even be thinking about yet.

And while no one likes to consider worst-case scenarios when it comes to their health, we urge all of our members to give some thought to advance directives and end-of-life care.

Call us. We can help.

There's a lot to consider with advance directives — and you don't have to go it alone. If you want some help, give us a call at 1-800-DEVOTED (1-800-338-6833), TTY 711. You can have a 1-on-1 talk with one of our advance directive experts.

We can also give you free access to a video library from ACP Decisions. They have more than 250 videos about diagnoses, tests, treatments, and decisions you may may have to make about your medical care. They help make it easier for you and your family to understand advance care planning. 

If you just want to get started with some basics, that's what the rest of this page is all about.

What are advance directives?

They’re legal documents where you list your wishes about end-of-life medical care. And there are different kinds. We have two available on our website:

  • A living will lets you tell doctors what kind of end-of-life care you’d want and under what conditions you’d like to receive it. Create your living will.
  • A health care surrogate lets you appoint someone to make healthcare decisions for you in case you can’t do so yourself. Fill out a health care surrogate form.

Why do I need advance directives?

They can provide clarity and peace of mind for you and your loved ones. You’ll know that if you’re ever in a situation where you can’t speak or make decisions for yourself, you’ve already made clear what you want.

That can ease stress and prevent confusion for your loved ones and doctors. No one has to guess — or worse, disagree — over what you might have wanted.

What are my rights around advance directives?

Here are a few things to know about:

  • You have the right to accept — or refuse — any medical procedures or treatment.
  • You have the right to create an advance directive that expresses your wishes about end-of-life care, but you don’t have to.
  • Your decision to have an advance directive (or not) is yours to make — we won’t refuse you care or discriminate against you based on having one or not.

What if I already have advance directives?

That's great. You're ahead of the game. Just make sure to give your doctor a copy and send a copy to us.

You can fax them to 1-877-234-9988 or mail them to:
Devoted Health, Inc.
PO Box 540279
Waltham, MA  02454

What's next?

If you're ready to create your advance directives, you can use these forms: