- providers
- Platforms & Tools
Platforms & Tools
Getting set up with our systems
Availity
We utilize Availity for key processes and communications. Availity supports various administrative and clinical tasks, allowing healthcare providers like you to focus more on patient care and less on paperwork.
Use Availity to:
Look up member benefits and eligibility
Submit claims
View Electronic data interchange (EDI) files
View claim remittance
Devoted Provider Portal
We also offer a dedicated provider portal that supports real-time reporting and tooling to help you treat patients and manage their care.
Use the portal to:
Submit electronic referrals and prior authorization requests
Check claim status
Submit claims disputes & check on dispute status
Verify prior authorization requirements by CPT code
View claim denial details beyond the EOP
View Stars reporting
Submit supplemental data
The provider portal is available through Availity. Simply log in to Availity using your credentials and navigate to Devoted Health’s payer space. From there, you can launch the Devoted provider portal. Our portal user roles and access guide will help you get set up and ensure users within your organization have the right access.
Payspan and Devoted ePayment Center
Through August 2026: Continue using Payspan for electronic payments.
- You can sign up for Payspan after receiving your first paper check from us.
Log in to Payspan or find out how to register for Payspan.
Starting September 2026: Devoted will move electronic payments from Payspan to a Devoted-sponsored ePayment Center in partnership with Zelis.
- You can enroll in Devoted ePayment Center immediately to start receiving electronic payments in September.
Visit the ePayment Center registration page or read our FAQs about the transition.
Both Payspan and Devoted ePayment Center allow your practice to:
View claim remittance
View Electronic Explanation of Payment (EOP)
View payment details
Additional resources
Tool comparison guide
Learn about when to use Availity, the provider portal, or Payspan.
Provider learning center
Our Provider Learning Center is full of additional guides and videos about everything you need to know about the Devoted provider portal.