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Florida Providers

Important Announcement

As of September 25, 2019, you’ll submit authorizations and referrals using our new Devoted Provider Portal instead of ProAuth. When you log into Availity, you’ll automatically go to the new portal, where you can: 

  • Submit authorization requests and referrals 
  • Check the status of previously submitted authorizations 
  • Search the prior authorization list to see which services require authorization

Learn more in our Authorizations and Referrals Submission Guide.

Questions? Call us at 1-877-762-3515.

Working with Devoted

Want to join our provider network? Email us at

Provider Directory and Formulary

Submitting a Claim

You have 3 options: Change Healthcare, Availity, or paper claims.

Change Healthcare
You'll need to work with your practice management system to connect to Change Healthcare.

You can use Availity to submit claims, referrals, and more. See the next section for detailed instructions.

Paper Claims
We suggest submitting your claims electronically through Change Healthcare or Availity. If you'd rather use paper claims, here's the data you'll need:

Using Availity


OTC Catalog

Referrals and Prior Authorizations

Part D Forms

Submit Online

Download for Printing

Roster Updates

Use these templates to update your rosters. Please email your updates to

Other Forms and Documents